Patient Payments And Statements

Payment Posting (Manual & Electronic) We ensure prompt and accurate posting of payments and adjustments, whether received through Electronic Remittance Advice (ERA) or traditional paper EOBs. This process is essential for maintaining up-to-date patient and payer account balances and ensuring smooth cash flow.
1. Zero-payment and Short-pay Identification : We flag and investigate claims that result in no payment or are underpaid to address issues quickly and minimize revenue loss.
2. Automated ERA Integration and Remittance Logic : Our systems automate payment posting by interpreting ERA data accurately, reducing manual work and posting errors.
3. Cross-checks with Fee Schedules and Contracts : Every payment is validated against agreed-upon rates to ensure compliance and to identify potential underpayments for timely follow-up.